Vickie Lou

I am what you'll expect me to be. Excellence is not being the best, It is doing MY BEST.

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ABOUT ME

I am a hard working person, self driven, can multitask, and a fast learner person. Whatever skills you want me to have, I will do my best to obtain it.

Work experience
  • Customer Service RepresentativeQualfon Dumaguete
    2015-2017

    Customer Service Representative (Supervisor’s Group Position): Qualfon Philippines (Dumaguete City) July 2015-May 2017  Provides Customer Satisfaction  Provide Excellent Customer Service  Being in a Supervisor’s position, we escalate unresolved issue  Troubleshoot defective phones

  • Online English Teacher51Talk
    2017-2018

    51Talk Online English Teacher (Senior Teacher A)  Teach the English language to Chinese students  Provide a fun and engaging learning experience

Education
  • Bachelor of Science in TourismSaint Paul University Dumaguete
    2013-2016
Honors & awards
  • First Honorable Mention
    2008

    Cleomenes Consolacion Fortugaleza Memorial Elementary School

  • High School Awards
    2009-2012

    First Honors, Best in Science – Freshman Year
    Second Honors, Best in English– Sophomore Year
    Second Honors, Best in Science, Service Award – Junior Year
    Third Honorable Mention, Best in Science,
    Girl Scout of the Year, Service Award – Senior Year

  • COLLEGE AWARDS
    2013

    Service Award

  • Work Achievements
    2015-2016

    Awarded for being the Best in Quality for Tier 1 in QUALFON (October 2015)
    Awarded for being One of the Top Tier 2 agents in QUALFON (October 2016)

Skills
  • Communication Skills
    96%
  • Computer Literacy
    96%
  • English Speaking and Writing Skills
    98%